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Swirl marks on Soul Red noticed the next day after delivery

1361 Views 9 Replies 6 Participants Last post by  Litfuse
Hello folks,
I just took delivery of a C-50 Turbo Premium in Soul Red on Sunday. I actually picked it up at night so I didn't notice any obvious blemishes. However, today I saw the car for the first time in the sun and noticed tons of swirl marks on the hood (primarily). It's most noticeable there due to the flat surface. You can see some others on the fenders, but they aren't as obvious. My first thought was when the car was detailed they didn't use the appropriate drying cloths, but as I didn't watch them do it I can't be sure. I told the dealership about it, and they pretty much said that it's going to be more noticeable in the red for starters and since the car was so new they suggested I wait a couple months and then they would wax it. I would hope they'd do more than wax it and actually polish it as well. Anyway, do you think it warrants waiting 2 months? Their main dealership is actually undergoing renovations so their body shop is currently not in full operation. My guess is that's actually why they want me to wait. What do you think I should do?

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That is super annoying and is one of the reasons I ask the dealer to just not touch the car. Most of them are not properly caring for the paint when they clean it and end up doing more harm than good.

Having said that, auto paint is going to have swirls, especially if it is a car that has been on the dealer lot and they are "washing" it on a somewhat regular basis. I am not sure what obligation they are under to deliver a car without swirls. Before I let them touch it again, I would figure out what level of detailing they actually do. Them telling you they will wax it is not encouraging. Wax does nothing to help swirls.
So are you suggesting I bite the bullet and resolve it myself or wait and see what they do?
General Manager for the dealership has agreed to have a clearcoat correction done on the car. So, that's a good thing. I'll see how it all turns out at the end of this month.
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Mazda has one of the thinnest and softest paints in business. If you care about these things - get rid of it while you still can....even dealer admits that paint is the weakest part in any Mazda.....
Well in this case I care about the status of the clearcoat... the paint (currently) is fine
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