Mazda CX-50 Forum banner

Rear Diff Clicking - Warranty Replacement

528 Views 9 Replies 7 Participants Last post by  Megs50
Hello fellow CX-50 owners,

I’ve seen a couple posts about rear differential issues some owners have experienced. My Turbo Premium had the rear diff clicking issue start around 2,500 miles. My local dealer here in Minnesota was great. The part took about a week to ship from Mazda. They let me continue driving the vehicle while I waited for the part. It took a day for them to install and the vehicle is back on the road without issue.

Opinion piece:
Previous posts about this issue has devolved to criticizing the OP and then criticizing the people criticizing. All vehicles have issues independent to how much they cost. Yes it’s disappointing to have a brand new toy break. People are understandably going to want to vent their frustration. A little understanding of their situation goes a long way. We’re all here because we have a common interest. A community should be built around sharing experiences and harvesting positivity. Showing understanding and sharing your own experiences with frustration without criticizing is a more community focused response.

Happy Memorial day.
  • Like
Reactions: 5
1 - 10 of 10 Posts
Only have 700 miles on my Cx50 2023 Brought it to the dealer they had it on the lift and decided
its the differental creating the humming noise at speeds of 20 to 50mph what a lemon.Warning
do not buy cx50 . looking on this post I am not the only with issues with Mazda
So is this the post you were referring to?

Compassion sure, but the OP started the storm with his comments on the vehicles being a lemon and the
Warning do not buy.

I do enjoy and share your profound response though.

Cheers.
  • Like
Reactions: 1
Had the same issue a while back at around the same miles i believe. .Ive got a thread in the issues section about the experience. Besides that the 50 is blast. Dealer experience was awesome too.
  • Like
Reactions: 1
I also experienced the 2500 mi rear diff click. My dealer "owned" the issue and provided me with a loaner vehicle while waiting for the rear axle replaced. It took a few weeks for them to get a new replacement diff installed. Yes, I was a little bummed about my brand new vehicle having a significant service issue. However it reinforced my faith in Mazda by the way they handled it. This is my second new Mazda SUV and my previous CX-5 was flawless (over six years old).
While everyone has the right to their opinion, I think calling the model a "lemon" and "don't buy one" is a little extreme. Did nomoremazda give Mazda the opportunity to make the problem right? I don't know the answer to that. Hopefully so before "trashing" the model and possibly affecting my future resale value.
  • Like
Reactions: 2
I also experienced the 2500 mi rear diff click. My dealer "owned" the issue and provided me with a loaner vehicle while waiting for the rear axle replaced. It took a few weeks for them to get a new replacement diff installed. Yes, I was a little bummed about my brand new vehicle having a significant service issue. However it reinforced my faith in Mazda by the way they handled it. This is my second new Mazda SUV and my previous CX-5 was flawless (over six years old).
While everyone has the right to their opinion, I think calling the model a "lemon" and "don't buy one" is a little extreme. Did nomoremazda give Mazda the opportunity to make the problem right? I don't know the answer to that. Hopefully so before "trashing" the model and possibly affecting my future resale value.
I really don’t see how one comment on a forum will affect your “future resale value”.
  • Like
Reactions: 1
The cx50 is my 5th Mazda-- I had a '90 B2200, a '97 Protoge, an '05 Mazda6 (which I just sold to my brother because I don't need 3 cars), and still have my '15 Mazda6. I absolutely love Mazda!
I had a Camry before, but traded that in for the Protoge. Proud Mazda owner for over 30 years! Several family member owners Mazda also, and they too are happy with them. As long as the dealership makes it right, I have no issue!

I called corporate office on one occasion because my son had the car while away for college in Oregon and I wanted to use service coupons my dealership here in Texas sent me, but wasn't allowed. The lady I spoke to sent me a $125 Mazda egift to cover what I would have saved with the coupon simply because nothing they can do about offers available through independent Mazda dealers. Pretty awesome, if you ask me!
See less See more
I thought about buying a Lexus when I graduated college to reward myself for the accomplishment, but nah! --I doubt I'd have been any happier than I was... and still am... with my '15 Grand Touring Mazda6!
  • Like
Reactions: 1
Hello fellow CX-50 owners,

I’ve seen a couple posts about rear differential issues some owners have experienced. My Turbo Premium had the rear diff clicking issue start around 2,500 miles. My local dealer here in Minnesota was great. The part took about a week to ship from Mazda. They let me continue driving the vehicle while I waited for the part. It took a day for them to install and the vehicle is back on the road without issue.

Opinion piece:
Previous posts about this issue has devolved to criticizing the OP and then criticizing the people criticizing. All vehicles have issues independent to how much they cost. Yes it’s disappointing to have a brand new toy break. People are understandably going to want to vent their frustration. A little understanding of their situation goes a long way. We’re all here because we have a common interest. A community should be built around sharing experiences and harvesting positivity. Showing understanding and sharing your own experiences with frustration without criticizing is a more community focused response.

Happy Memorial day.
Do you know what month / yr your’s was built? It’s on the sticker on the driver side door jamb. Thanks
Do you know what month / yr your’s was built? It’s on the sticker on the driver side door jamb. Thanks
I looked a while back and I believe its Jan of 2023, I purchased it feb of 2023.
  • Like
Reactions: 1
I really don’t see how one comment on a forum will affect your “future resale value”.
You’re absolutely right, because if a few bad post on forums like this can affect resale values we are in trouble!
  • Like
Reactions: 1
1 - 10 of 10 Posts
Top