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Rattling noise when closing door

3111 Views 41 Replies 13 Participants Last post by  Megs50
Not sure if anyone else has noticed this but the car doors seems hollow. Doesn’t seem solid at all and the body of the door rattles when closing. Just surprised as it doesn’t seem solid. Happens more on back doors than front.
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Not sure if anyone else has noticed this but the car doors seems hollow. Doesn’t seem solid at all and the body of the door rattles when closing. Just surprised as it doesn’t seem solid. Happens more on back doors than front.
To me, it’s one of the small details that keep Mazda from offering a premium vehicle. Leather seats aren’t enough to be considered a premium experience.
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Yeah I’ve noticed that too and it pisses me off to be honest as I went back to the dealership and started opening and closing the doors of other models. Only the cx50 sounded like this and the Cx5 for example was solid af!

Feels like they should just keep making these in Japan!


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Yeah I’ve noticed that too and it pisses me off to be honest as I went back to the dealership and started opening and closing the doors of other models. Only the cx50 sounded like this and the Cx5 for example was solid af!

Feels like they should just keep making these in Japan!


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What’s interesting is that they sound hollow, but pictures show the interior of the door to be quite meaty and the car has performed well in crash tests.
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Thank you!!! Finally others start to see how cheaply this car is made!!!! The way these door open and close is below any norm. I sent huge complaint letter to Mazda about all these quality issues...I WASTED $43k on this car.....go to the back of your car and press on the plastic panel - the one above rear bumper- the whole thing moves back and forth!!! you can actually see the material behind it..... but it seems users do not care about these issues so Mazda won't do anything about it...
To me, it’s one of the small details that keep Mazda from offering a premium vehicle. Leather seats aren’t enough to be considered a premium experience.
exactly!!! they made a big mistake by moving production to US and being cheap on materials...there are ONLY two things that I honestly like about this car - its look and Bose sound system. for $43k I could have gotten 2023 Lexus NX Premium!!! Huge mistake! When I got survey from Mazda, I gave them really honest and sincere review that they probably will not like.....but most likely nobody reads/cares about feedback anyway...
I truly thought I was the only one and that my car was the issue. Yes, I test drove a cx5 and it was solid. I didn’t notice the cheap doors during the test drive. One of the biggest hesitation of this car was them moving it to US and first year production, took a gamble. I still like it but disappointed. I expected more.
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I agree the rear door closing sounds hollow, but in the end the fundamental engineering must revolve around safety, reliability and fuel economy. So far iihs safety tests make it a Top Pick on Safety, reliability is a bit unknown but the transmission and motor are from japan same as CX5 and fuel economy in line with the CX5 with the CX50 a heavier vehicle. Some conpromise on weight is required not to drive fuel economy down the drain. Not sure about others but I am very picky about assembly details incl fit and finish and i evaluated mine for a while before accepting it on delivery. So far I have been quite happy, and if reliability stays high ill be very satisfied. All cars have their faults although I am a traditional Toyota owner I must say the Toyota’s and Lexus‘s of current are rather unattractive, not sure what they are thinking but since they are now partners / part owners with Mazda maybe we are / will be seeing the best of both reliability and looks.
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Thank you!!! Finally others start to see how cheaply this car is made!!!! The way these door open and close is below any norm. I sent huge complaint letter to Mazda about all these quality issues...I WASTED $43k on this car.....go to the back of your car and press on the plastic panel - the one above rear bumper- the whole thing moves back and forth!!! you can actually see the material behind it..... but it seems users do not care about these issues so Mazda won't do anything about it...
Relax there Emma. No one said this was “cheaply made” and I’ve sat in Lexus cars that felt much more cheap that any Mazda I’ve been in.


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exactly!!! they made a big mistake by moving production to US and being cheap on materials...there are ONLY two things that I honestly like about this car - its look and Bose sound system. for $43k I could have gotten 2023 Lexus NX Premium!!! Huge mistake! When I got survey from Mazda, I gave them really honest and sincere review that they probably will not like.....but most likely nobody reads/cares about feedback anyway...
Actually, Mazda does a great job of listening to their customers and using the data to drive future decisions.
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Relax there Emma. No one said this was “cheaply made” and I’ve sat in Lexus cars that felt much more cheap that any Mazda I’ve been in.


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Thats a joke right???
Thats a joke right???
Your posts on this forum are jokes.

I hope you’re paid well by whichever company hired you to comment bomb the new cx50. Now get lost so we can discuss our cars.


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Not sure if there is a difference between trim levels, but my PPT doors feel substantial and close with a satisfying clunk and without any rattles.

I will say I very generally worry about the US vs Japan build quality having owned 5 previous Mazdas which were all Japanese production.

But, I have a friend who had a first year CX-5 and she remembers there were some general issues with that car, so these random complaints we see some owners having but not all might be also due to the 50 being a first year vehicle.
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The front door doesn't bother me because I have trained myself to close it slowly so I don't feel the "hollowness". However the rear doors, specially when the kids slam them gets to me. Benefit is they are so lightweight that they have no problem opening/closing them.
Your posts on this forum are jokes.

I hope you’re paid well by whichever company hired you to comment bomb the new cx50. Now get lost so we can discuss our cars.


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I will get lost and you keep stroking over you pathetic ride trying to justify the purchase. I will be happy enjoying NX or GX….have fun
If you compare the rear door and fender profiles of the CX5 to the CX50, you'll notice a considerable difference between the two. Ignoring the plastic fender add-ons, the CX-50's side rear sheet metal itself flares out significantly further from the body. If you could take a tape measure to a cross-section of both areas, you likely notice a lot more empty space than the standard model. What Mazda may have been remiss in doing is adding enough additional sound-deadening materials to those specific areas of the CX-50 to compensate for the difference. In my opinion, this is likely the reason for the rattles and hollowness many have experienced. Why? I don't have a clue.

I bet this gets fixed on the next iteration of the CX-50 along with a host of other nicks, niggles, and nags reported on this forum. These are the risks we owners take when purchasing first editions of almost any new vehicle. They don't always get it right at first even the most obvious issues. Like how can they mess this or that (fill in the blank) up? It's frustrating as heck. Fortunately, it can be minimized by adding more after-market material. But this is not a DIY project for most of us because it would require the removal of interior body panels to get access to those spots. Fortunately, there are autobody shops specializing in this. Just google "auto soundproofing" or similar in your area. Hope this helps someone.
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If you compare the rear door and fender profiles of the CX5 to the CX50, you'll notice a considerable difference between the two. Ignoring the plastic fender add-ons, the CX-50's side rear sheet metal itself flares out significantly further from the body. If you could take a tape measure to a cross-section of both areas, you likely notice a lot more empty space than the standard model. What Mazda may have been remiss in doing is adding enough additional sound-deadening materials to those specific areas of the CX-50 to compensate for the difference. In my opinion, this is likely the reason for the rattles and hollowness many have experienced. Why? I don't have a clue.

I bet this gets fixed on the next iteration of the CX-50 along with a host of other nicks, niggles, and nags reported on this forum. These are the risks we owners take when purchasing first editions of almost any new vehicle. They don't always get it right at first even the most obvious issues. Like how can they mess this or that (fill in the blank) up? It's frustrating as heck. Fortunately, it can be minimized by adding more after-market material. But this is not a DIY project for most of us because it would require the removal of interior body panels to get access to those spots. Fortunately, there are autobody shops specializing in this. Just google "auto soundproofing" or similar in your area. Hope this helps someone.
Oh, yes, you are spot on! How many times have I read " Never, never, never purchase "First Editions" or new models. This was an emotional purchase by my wife but I warned her. I have the PPT and for the most part we're happy. Heated steering wheel not always working and a "scraping" sound when pulling slowly out of my driveway and trurning the steering wheel sharply. It's inside the car and sounds like plastic is scraping the steering column. Few other annoying things like a slow opening glove compartment. Why? Why would I want the glove compartment to open slowly? Why not spend the money on some lighting near the cup holders at the front of the console? Can't see my water bottle at night!!!Sooooooooo dark! I'm going to figure out how to insert some kind of light into the outlet about the
cup holders. Must be an after market gizmo I can find. But, all in all, and again, I'm happy with the zoom zoom (love the sport mode) and the leather quality is very good. Add the Bose sound system and other features and I'm pretty happy. 8.8 on a 10.0.
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Fair. 8.5 out of 10 for me. Despite all the "issues," I've never once wished that I could switch places with any Cx-5 owners that I share the streets with. Might as well add Honda CR-V, Kia Sportage, Hyundai Tucson, Forester and RAV4 to the mix. The 50 just looks too damn awesome in comparison in my humble opinion. Anyways, search Amazon for "lighted cup holder inserts." You'll find plenty of options to choose from. Cheers.
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Pros and cons to everything. You just gotta decide what’s important to you. Especially when cost is a factor. There are cars I’d rather own but not anywhere near this price point.

For me the driving dynamics, overall aesthetics, interior space (especially rear leg room), and reliability are way more important to me than subjectively hollow sounding doors, some fit and finish issues, some subjective engineering and other issues many people have brought up.


Chazculva, check out the post in this forum regarding adding USB LED lights in the cig lighter upfront and USB spots in the rear. I did that and it’s actually pretty functional. Like I said above, it would be great to have designed-in ambient lighting but it’s not a priority over the other things.
Fair. 8.5 out of 10 for me. Despite all the "issues," I've never once wished that I could switch places with any Cx-5 owners that I share the streets with. Might as well add Honda CR-V, Kia Sportage, Hyundai Tucson, Forester and RAV4 to the mix. The 50 just looks too damn awesome in comparison in my humble opinion. Anyways, search Amazon for "lighted cup holder inserts." You'll find plenty of options to choose from. Cheers.
Nah. The cx50 looks good from a distance but it's build quality is cheap. No acoustic glass, no sound deadening, supposed to be completing with forester and outback but comes with 20s lmao. Harsh, loud, open air road car is what the 50 is. Hollow doors, hard seats, plastic everywhere even top of doors lol. Close the door on a cx5 then on a cx50. The difference is huge. Built in Japan vs USA does mean something at this point. It take a 23 cx5 sport design turbo built in good ole JAPAN over a cx50 any day of the week and funny enough I did just that. I owned a cx50 for a month and dumped it. I will relook at the cx70 in a year or two but the cx50 is off my checklist for good.
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