[ccollins.krvv]

Everytime I use connected car features, I end up with badges on the MyMazda app.

Example, remote start executes. When I open a door to load groceries, it sends me a failed notification, even though I know this vehicle is programmed to turn off when I open a door.

See below... Is this common? The fail is when I opened the door.

 

[Tommieremix]

Everytime I use connected car features, I end up with badges on the MyMazda app.

Example, remote start executes. When I open a door to load groceries, it sends me a failed notification, even though I know this vehicle is programmed to turn off when I open a door.

See below... Is this common? The fail is when I opened the door.

View attachment 491

That does not appear to be normal. For example.. all mine are successful & I did not receive excesses notifications .

 

[ATXdevil]

Everytime I use connected car features, I end up with badges on the MyMazda app.

Example, remote start executes. When I open a door to load groceries, it sends me a failed notification, even though I know this vehicle is programmed to turn off when I open a door.

See below... Is this common? The fail is when I opened the door.

View attachment 491

I receive the same ‘errors’ that OP receives. I just ignore them but it’s be great if there was a fix.

 

[Tommieremix]

I receive the same ‘errors’ that OP receives. I just ignore them but it’s be great if there was a fix.

I suggest uninstalling and reinstalling the app but ya never know 😥 I'm sorry for the pain both of you endure. If I find an actual fix I'll be sure to share!

 

[ccollins.krvv]

I'll try the uninstall/reinstall and let you know. That does fix lots of problems in many cases.

 

[cashmonee]

I have the same thing happen with my app. I assumed it was normal behavior and just ignored it.

 

[Digbicks1234]

I am encountering a similar issue with the remote start app as well where it says failed once I open the door. On another note, I wish Mazda had an option where we can disable the vehicle to power off once the doors are opened as a setting.

 

[FLCX50]

There are notification settings in the app. I ended up turning them all off.
Make sure you toggle the save setting at the very bottom. Otherwise the settings you change will revert back.

 

[ccollins.krvv]

I may turn them all off, but they should fix the functionality of the app.

I strongly agree that there should be a toggle so that the vehicle stays on after you open the door on an auto started vehicle.

Most remote apps on vehicles give you 30 minutes after you unlock to do something.

Some said this is for theft, but you can't drive the car without the key fob, so when I open the door, there isn't a risk. Secondly, if someone took the FOB from me to steal the car, they'd be fine when they got in it with the FOB and just clicked Start.

This app behavior has no logical sense or grounding.

 

[Mickormack]

My app does the same thing