Discussion Starter · #1 ·
First post here but have been following this forum for a while now to check up on others and their CX-50.
Purchased my CX-50 in April '22 and have driven about 13k miles on it now with a couple of snow trips, some camping, but nothing even remotely harsh. I started noticing around the beginning of this year that my car was making a squeaky rotational noise from the driver front side and took it in to get looked at. After diagnostics from the service team, they said it was the driver front strut that was needed to be replaced but the car was still safe to drive in the meantime while the part was being ordered and shipped in from Chicago. I drove the car home and got it replaced about a week later but noticed that the noise was still there but just more faint this time. Took it back and it's been sitting with the dealer for about 3 weeks now and finally getting an update that the left axle (knuckle) is not being greased up as I'm loading power into my right turns and that's why it's been squeaking/rubbing so much when I drive. Dealer says that Mazda likes to log these issues to track down as it's a brand new model and the service tech mentions my car has been the first to be logged with this issue but parts aren't expected for at least 2 weeks?
Timeline: car taken April '22, 13k current miles.
January '23 - noise started occurring, dealer says car deemed safe to drive; driver front strut replaced a week later.
February '23 - noise still occurring, taken back to dealer.
Today, March 15 '23 - call dealer and find out that they're planning to replace axle but parts on backorder; car deemed safe to drive still.
Total time spent at dealer: 2 days for first visit (strut replacement), 21 days for current visit (left axle).
Anyone else having similar driving/axle issues or anyone who's able to chime in on their experiences so far?